In this article we speak to Massimo Avellino, Chief Officer Consultancy Services at Smart Technologies Limited (STL) about what a Database Managed Service Provider does, and how outsourcing your database management requirements can contribute to your growing your business.

We start off by asking Massimo as to the function of a Database Managed Services Provider:  “A database managed service provider delivers services on an ongoing basis to support a client’s technical infrastructure, databases, and/or systems. Services offered by such a provider encapsulate everything from managing infrastructure and data, to cybersecurity.”

Drilling down into the nature of the services typically provided by a Database Managed Service Provider, Massimo explains that these usually include the initial database assessment, designed to “better understand the client’s environment and goals, and get a baseline of the systems so that performance can be measured over time.” Database managed service providers will then “proceed to monitor server and database health, and implement ongoing maintenance, while focusing on optimizing the performance and cost of any deployment.”

Massimo adds that any database managed service provider that you choose “should be experts in troubleshooting and optimizing your database instances.” Furthermore, “critical issues can happen at any time – whether day or night, weekends, and even on holidays. So make sure that you are engaging with a database managed service provider that supports your systems 24/7 and is on-call at any time.” Finally, “in a day-and-age where cyberattacks are a risk, database managed service providers make sure to keep your data, and the data of your customers, safe.”

We ask Massimo as to the benefits for companies of outsourcing such a service to specialists such as STL. “Outsourcing your database requirements to a specialist provider such as STL, enables you to focus on your core business activities, while we take care of the rest. Our expert Microsoft Certified SQL Server and Oracle Certified database administrators provide a top-notch service to ensure the smooth functioning of your databases. We offer a range of services, including database installation, configuration, migration, optimisation, health checks, monitoring, and troubleshooting, all tailored to meet your specific requirements. Our team is available round-the-clock to address any issues that may arise and to provide prompt support whenever you need it, without the expenses of hiring a full-time expert.”

And how does STL package these services to local companies? “Our flexible pricing plans make it easy for businesses of all sizes to benefit from our services. We offer customised plans based on your needs, ensuring that you only pay for the services you require. Our services are available as part of an SLA-based agreement, or through a bespoke arrangement based on a bundle of hours.”

Massimo ends our interview with one last message: “Partner with us today and experience the peace of mind that comes with knowing your databases are in safe hands. With our expertise and commitment to excellence, we will help you achieve optimal database performance and ensure your business runs smoothly.”